Privacy Policy

SEND Law Unravelled

Last updated: 23/03/2026

 

SEND Law Unravelled is committed to protecting your privacy and handling your personal data responsibly and transparently. This privacy notice explains how I collect, use, store and protect personal information.

 

1. Who I am

 

SEND Law Unravelled

Email: admin@sendlawunravelled.co.uk

 

For the purposes of UK data protection law, I am the data controller.

 

2. What personal data I collect

 

I may collect and process the following personal data:

 

Personal information

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•             Name

•             Email address

•             Any information you choose to share when making an enquiry

 

Special category data

 

Because of the nature of SEND work, I may also process special category data, including:

 

•             Information about a child’s special educational needs or disabilities

•             Education, health or care information contained within SEND paperwork (for example EHCPs, local authority correspondence, or reports)

 

I only collect information that is necessary to provide my services.

 

3. How I collect your data

 

Your data may be collected when you:

 

•             Contact me by email

•             Complete an enquiry or intake form

•             Share SEND paperwork for review

•             Take part in a session, review, or workshop

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4. Why I use your data

 

I use personal data to:

 

•             Respond to enquiries

•             Provide SEND law information, guidance and advocacy support

•             Review paperwork you choose to share

•             Deliver 1:1 sessions or workshops

•             Keep basic records of the services provided

 

I do not use your data for marketing without your consent.

 

5. Legal basis for processing your data

 

Under UK GDPR, I rely on the following lawful bases:

 

•             Consent – where you actively choose to share information

•             Contract – where data is necessary to deliver a paid service

•             Legitimate interests – to provide information, guidance and support you have requested

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For special category data, processing is necessary for the provision of support and is carried out with your explicit consent.

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6. How your data is stored

 

Your information is stored securely:

 

•             Emails are stored in a password-protected email account

•             Documents are stored in secure, password-protected digital storage

•             Only I have access to your data

 

 

I do not store data longer than necessary.

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7. How long I keep your data

 

•             Enquiry information: up to 12 months

•             Client records and notes: up to 24 months after the last contact

 

Data is securely deleted once it is no longer required.

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8. Sharing your data

 

I do not sell, trade, or share your data with third parties.

 

Your data will only be shared if:

 

•             You ask me to do so, or

•             I am legally required to do so

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9. Your rights

 

Under UK GDPR, you have the right to:

 

•             Access the personal data I hold about you

•             Request correction of inaccurate data

•             Request deletion of your data

•             Object to or restrict processing

•             Withdraw consent at any time

 

To exercise any of these rights, please contact:

admin@sendlawunravelled.co.uk

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10. Complaints

 

If you are unhappy with how your data has been handled, you have the right to complain to the Information Commissioner’s Office (ICO):

 

Information Commissioner’s Office

Website: https://www.ico.org.uk

 

11. Changes to this privacy notice

 

This privacy notice may be updated from time to time. The most recent version will always be available on my website.